Got questions? We’ve gathered everything you need to know right here so you can shop, unbox, and collect with confidence.

[ ORDERS & SHIPPING ]


Your order is carefully packed within 24–48 hours and ships the next business day—because every collector deserves quick, careful delivery.


We currently ship within the U.S. only, but we’re working toward offering international shipping in the future.


Once your order ships, you’ll receive a tracking email so you can follow your Kpop Collect package every step of the way.


All boxes are shipped via FedEx / UPS and typically arrive within 2–3 business days after they’re sent out.


We accept return requests within 15 days of delivery.
To start a return, email us at lorena@kpopcollect.com with your order number and reason for return — we’ll take care of you from there.

[ PRODUCTS & BUNDLES ]

Kpop Collect is a curated online store for K-pop fans who love collecting photocards and merch. We offer standalone products carefully vetted by fellow collectors, along with unique themed bundles that feature aesthetic, high-quality collecting supplies and exclusive items you won’t find anywhere else.

Our bundle boxes are curated around each month’s unique theme and packed with collector-worthy goodies. Want a hint? Head to our Meet the Makers post in the Behind the Box blog for teasers and the theme reveal.

Some bundle items are also sold as standalone products, while others are exclusive to the bundle collection.

Many bundle items and official merchandise are limited edition and may not be restocked once sold out. Some products, however, are restocked periodically depending on availability.

All albums and photocards we sell are 100% official and sourced directly from verified distributors.

In addition to official merchandise, we also offer fan-made creations and exclusive Kpop Collect designs, all carefully curated and collector-approved.

Yes! We love teaming up with small businesses and talented artists to bring you exclusive pieces in our themed bundles and standalone products. Visit our Behind the Box blog to discover the creators behind them!